Ovuu devices are shipped ASAP once you finish completing the ordering process. Normal shipping times are between 15-45 days. if you do not receive your products within that time period, please contact us via email at firstname.lastname@example.org with your order number.
We have a 30-day return policy, which means you have 30 days after receiving an item to request a return. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at email@example.com. JUST ASK FOR A RMA (return merch auth) If your return is accepted, just send the Item (s) sent back to us at 2443 S. university blvd #112 Denver, CO 80210 Please do not send any item without first requesting a return as they will not be accepted.